Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last updated: January 15, 2025 | This policy reflects current Canadian privacy legislation including PIPEDA requirements
Information We Collect
When you visit our website or use our educational services, we collect information that helps us provide better learning experiences. We're transparent about what we gather and why we need it.
Personal Information You Provide
- Contact details (name, email address, phone number) when you inquire about programs
- Educational background and career goals shared during consultations
- Payment information processed through secure third-party providers
- Communications you send us through contact forms or direct messages
- Feedback and testimonials you choose to share about our programs
Technical Information
Our website automatically collects certain technical data to improve functionality and user experience. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to understand user patterns and optimize our educational content delivery.
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering quality investment education. We don't collect data just to have it – we use it to make your learning experience more personalized and effective.
Educational Services
We use your information to customize learning materials, track your progress through investment terminology courses, and provide relevant career guidance. Your educational background helps us suggest appropriate starting points and advanced modules.
Communication and Support
- Responding to your inquiries about investment terminology education
- Sending program updates and important notifications about your courses
- Providing technical support and troubleshooting assistance
- Sharing relevant industry insights and educational resources
- Following up on your learning progress and career development
Your Rights Under Canadian Privacy Law
As a Canadian resident, you have specific rights regarding your personal information under PIPEDA and provincial privacy legislation. We respect these rights and make it easy for you to exercise them.
Access Your Data
Request a complete copy of all personal information we hold about you, including how we obtained it and who we've shared it with.
Correct Inaccuracies
Update or correct any personal information we have on file. This ensures your educational records remain accurate and current.
Withdraw Consent
Stop certain uses of your information, though this may limit some services. You can always opt out of marketing communications while maintaining access to educational content.
Data Portability
Request your educational progress and personal data in a format that can be transferred to other educational platforms or institutions.
To exercise any of these rights, contact our privacy officer directly. We'll respond within 30 days and help you understand what information we have and how it's being used.
Data Security and Protection
We take data security seriously because your trust is essential to our educational mission. Our security measures protect against unauthorized access, data breaches, and misuse of personal information.
Technical Safeguards
- SSL encryption for all data transmitted between your device and our servers
- Regular security audits and vulnerability assessments of our systems
- Secure backup procedures with encrypted storage and offsite redundancy
- Multi-factor authentication for staff accessing student information
- Network monitoring and intrusion detection systems
Administrative Controls
Our staff receive regular privacy training and sign confidentiality agreements. Access to student information is limited to employees who need it for educational purposes. We maintain detailed logs of who accesses what information and when.
Data Retention and Deletion
We keep your information only as long as necessary to provide educational services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
When retention periods expire, we securely delete or anonymize your information. You can request early deletion of certain data types, though we may need to retain some information for legal compliance.
Third-Party Services and Sharing
We work with carefully selected service providers to deliver our educational programs effectively. These partnerships are governed by strict data protection agreements that limit how your information can be used.
Educational Technology Partners
Our learning management system and video conferencing tools may process your information to deliver course content and facilitate online discussions. These providers operate under Canadian or equivalent privacy standards and cannot use your data for their own purposes.
Payment Processing
Payment information is processed through PCI-compliant payment processors. We never store complete credit card numbers on our servers – only anonymized transaction references for record-keeping purposes.
When We Must Share Information
- Legal compliance when required by Canadian law enforcement or regulatory bodies
- Protection of rights when necessary to investigate potential fraud or security incidents
- Business transitions if Gontiago Qorimido is acquired or merged (with advance notice to affected users)
- Emergency situations where disclosure is necessary to prevent harm to individuals
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our educational resources. Most of these are essential for basic website functionality.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like secure login areas, shopping cart functionality, and form submissions. You cannot opt out of essential cookies while using our services.
Analytics and Performance
We use analytics tools to understand which educational content is most helpful and how users navigate through our learning materials. This data helps us improve course structure and identify popular topics for future development. Analytics data is anonymized and cannot be traced back to individual users.
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may affect website functionality but won't prevent access to educational content. We respect "Do Not Track" signals where technically feasible.
International Data Transfers
While we primarily operate within Canada, some of our technology partners may process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.
Cross-Border Protections
- Data processing agreements that require foreign providers to meet Canadian privacy standards
- Regular audits of international partners to verify compliance with our privacy requirements
- Encryption of all data during transmission and storage, regardless of geographic location
- Limited data transfers – only information necessary for specific services crosses borders
Children's Privacy
Our investment education programs are designed for adults and professionals. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.
If we discover that we have inadvertently collected information from someone under 18, we will delete it promptly unless we have received verifiable parental consent. Parents or guardians who believe their child has provided information to us should contact our privacy officer immediately.
Educational Institution Partnerships
When working with colleges or universities that may have students under 18, we require institutional consent and follow additional privacy protections. Student information is shared only with authorized educational personnel and is subject to enhanced security measures.
Privacy Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and best practices. When we make significant changes, we'll notify affected users through email and website announcements.
What Constitutes a Significant Change
- New types of personal information being collected or used
- Changes in how we share information with third parties
- Modifications to data retention periods or deletion procedures
- Updates to your rights or how to exercise them
- Changes in our contact information or privacy officer
Minor updates like clarifications or additional examples won't trigger individual notifications, but we'll note the revision date at the top of this policy. We encourage you to review this policy periodically, especially before providing new personal information.
Questions About Your Privacy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy officer is available to discuss your concerns and help you exercise your privacy rights.
Contact Information:
Gontiago Qorimido
4357 Glenwood Dr, Port Alberni, BC V9Y 4P7, Canada
Phone: +1 (450) 674-6243
Email: [email protected]
We aim to respond to all privacy inquiries within 30 days. For urgent concerns about data security or unauthorized access, please call us directly.